TERMS & CONDITIONS | TAMANA BOUTIQUE
Please read the following carefully. Your use of the www.tamanaboutiques.com website and purchase of products (or services) from us means that you agree to these terms and conditions.
SHOPPING WITH WWW.TAMANABOUTIQUES.COM
You can order products in the following ways:
- Send request for quotation through our website forms
- We do accept payment through bank transfer over the phone. We cannot take payments over the website as products are shipped to order after offline payment.
When you request a quotation for a product in any of the ways described above (“Order”) you are offering to buy it for the price stated, subject to these terms.
When you request a quotation online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order.
Once we have sent the confirmation email we will then check availability and contact you with a further email. If the product is available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the products purchased.
If the product is not available we will also let you know by email@example.com may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.
All new orders are deemed separate and each is treated individually
The price for each product is shown on WWW.TAMANABOUTIQUES.COM We always try to make sure that the prices on Tamanaboutiques.com are accurate but errors may occur. If we discover an error in the pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. Prices are quoted on Tamanaboutiques.com in GBP – outside the United Kingdom your credit card company should exchange the amount charged to the currency of your country at the current rate Please note that both charges and refunds are in GBP and Tamanaboutiques.com cannot be held responsible for any loss due to exchange rate fluctuations.
Customers are responsible for Import Duty/Tax in their respective countries. Unfortunately, we cannot advise you what these costs will be, please consult your local customs office for more information. If an item is bought during a sale, you will be refunded the sale price.
You must pay for your order before it is delivered. You can do so by Credit Card, Debit Card, Bank Transfer, PayPal, arranged Finance or Layaway.
Orders may be processed online, using a credit card (VISA, MasterCard, and American Express) or debit card (Visa and MasterCard debit cards only). We aim to debit money from your account within one working day after receiving your order. To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimize the possibility of someone being able to read them as they are sent over the Internet. Your credit card company may also do security checks to confirm it is you making the order. All order details and invoices will be sent to the credit card billing address. Your order will appear on your statement as TAMANA BOUTIQUE Ltd”.
We try to keep Tamanaboutiques.com as up to date as possible but cannot guarantee that any particular product will always be available. If we can’t supply a product you will not be charged for it and we will refund to the card used to purchase. All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it, or have the opportunity to choose an alternative / similar item.
Tamanaboutiques.com delivers to most international destinations. You will be notified of the delivery costs automatically before you submit your credit card details. If your order is made online but you do not pay by credit card, or if you order in any other way, please contact us for details of the delivery charges prior to ordering. Tamanaboutiques.com aims to deliver products within 1-2 Working days within the United Kingdom and 5-10 days for International destinations. In most circumstances, however, each product has a link on the product page stating the estimated delivery time for that product and you should refer to these for more details about delivery times. Please note that during the covid-19 lockdown, deliveries may take longer than usual. We still pay for next working day delivery, however this is not guaranteed by the delivery service. TAMANA BOUTIQUE will not be held responsible for this delay.
Orders are dispatched either by “Royal Mail 1st Class recorded” or “Royal Mail Special Delivery” for UK destinations and “Royal Mail International Signed for” delivery for International destinations. All the services we use require a signature so please specify an address where someone will be able to sign for your products. We will make every effort to deliver within the time stated on Tamanaboutiques.com but we will not be liable for any loss caused to you by late delivery. If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid. Please note that while items sent by Royal Mail International Signed For usually arrive within 5-10 working days, some parcels may take longer to be delivered.
Pre-orders are usually delivered within 14 working days. In most cases we try to speed this up for you, however, sometimes the items remain in the queue at the assay office for a Hallmark. Please note that if you have any questions on your pre-orders you have to email us at firstname.lastname@example.org
Products ordered from outside of the UK are classed as an international order and delivery may be subject to import duties and taxes which are applied when the shipment reaches the destination. We have no control over these charges and we cannot predict their amount. The buyer is responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
We cannot refund until goods are returned or declared lost. If declared lost by Royal Mail, we will send a replacement out if possible or fully refund. Please order from Tamanaboutiques.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this. If goods returned to us as not called for, we reserve the right to charge for re-delivery. This does not affect your statutory rights as a consumer.
Tamanaboutiques.com does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in Tamanaboutiques.com and the content of all the software, web site and pages relating to the Tamanaboutiques.com web site is owned by or licensed to Tamana Fashions Limited, unless otherwise specified and may not be used, copied or altered without our expressed consent. Copyright extends to the design, look and feel of WWW.TAMANABOUTIQUES.COM, all photographs on it and its marketing materials. You may use Tamanaboutiques.com for private and personal non-commercial use only – i.e. to view, copy and print portions of Tamanaboutiques.com for the sole purpose of placing orders. The materials on Tamanaboutiques.com may not be used for any other purpose. Tamanaboutiques.com does not make any warranty or representation in respect of any other trademark and the trademarks of the brands featured on WWW.TAMANABOUTIQUES.COM